Where do you source your ingredients?
We source ingredients from local and sustainable organic food farmers and producers.
We consistently monitor the supply chain and move toward Fair Trade Certified ingredients where possible and practical.
Are all Nourish products Cruelty-Free?
Every Nourish product is certified cruelty free by Leaping Bunny – the only internationally recognized certification organization for cruelty free brands. Leaping Bunny is considered the gold standard for cruelty free certification and indicates no animal testing at any stage of product development. As a company, an important part of our health and safety mission is to protect the lives and welfare of animals. We proudly work under the direction and oversight of our CCFO (Chief Cruelty Free Officer), Mochi the Bunny (yes, he’s real!), and only test products on willing human volunteers.
Are all Nourish Organic products Gluten-Free?
Under USDA and NSF certification, a manufacturer MUST comply with the FDA’s gluten-free labeling rules and definitions required for any and all 3rd Party Certifications. Therefore, all of our products labeled gluten-free have been pre-approved by the USDA, and abide by all FDA standards and definitions of gluten-free.
Why do some of your products contain alcohol?
We use a naturally derived food-grade alcohol from organically grown wheat that is fermented and distilled, and gluten-free. It also serves as a natural emulsifier, preservative and carrier—helping to allow ingredients to absorb more effectively into the skin.
Why do some of your products contain Potassium Hydroxide?
Potassium hydroxide is an important part of the process we use in our natural non-sulfate cleansers called saponification. Once the reaction occurs, no potassium hydroxide remains in the finished product. We list it in our ingredients, however, for transparency and to keep consumers informed of its use in producing our skin-friendly cleansers.
Is your Shea Butter refined or unrefined?
Because our source is both Certified Organic and Fair Trade, our shea butter is purchased raw, or unrefined. The shea butter is purified through clay to remove any impurities. Because of this process our shea is considered naturally refined which delivers a truly full-benefit to skin and hair.
How long is the shelf life on my products, and can they change color?
Our Nourish Organic and Nourish Botanical Beauty products are most effective for 12 months after opening. When remained sealed, they maintain a 24-month lifespan. Please note that prolonged exposure to high temperatures, humidity and exposure to sunlight or air may adversely impact any formulation.
All Nourish products are free of artificial colors, so the appearance of the products may vary by batch or even change over time. Rest assured, this does not affect the integrity of the product and remains completely safe for your skin.
What are the ingredients present in “organic fragrance”?
All of our organic natural fragrances are extracted from Certified Organic Essential Oils derived from plants that are grown in accordance with the USDA National Organic Program. The extracts are then blended to create the light, natural scents that we offer. They are all Certified Organic, and contain no synthetic ingredients.
Which of your products are vegan?
The vast majority of our products are vegan except products that contain organic and sustainable beeswax, or organic yogurt extract, including: our stick deodorants, Nourishing Skin Salve, Replenishing Beauty Balm, and our Nourish Organic Age Defense line.
Do any of your products contain palm oil or rosewood oil?
We feel very strongly about protecting the environment from the deforestation of the fragile rainforest. We therefore do not use palm oil or rosewood oil in any of our products, nor do we use any derivatives of these ingredients.
Under current law, manufacturers are not required to disclose any chemical modifications to botanically derived ingredients or to disclose details on traceability. Thankfully, this is not the case with Certified Organic ingredients and products. USDA/NSF/NOP organic regulations require manufacturers of organic products to comply with an audit trail of the ingredient, in addition to the verification of the organic supplier. Additionally, we voluntarily comply with ISO 22005, which authenticates and identifies biomarkers to ensure the authenticity of the organic food ingredients we formulate with. Therefore, please be assured that NONE of our products contain even a trace amount of palm oil.
Where do you source your argan oil?
The Nourish Organic Certified USDA Organic argan oil used in many of our products is ethically sourced and extracted from Morocco’s southwest Argan region. The all-female co-operative where we obtain our argan oil boasts high production standards, and employs and supports the local community. The co-operative also contributes to research and reforestation activities in the region and holds a NORMACERT certification, which guarantees that the Argan Oil we purchase is sourced from the Argan growing region and is produced according to the Moroccan Department of Agricultural Standards.
Do your products work for all skin types?
Our products are formulated to work with all skin types, but different product combinations may be required to see the full benefit.
Are Nourish products suitable for sensitive skin?
Our products are made with food-grade certified organic ingredients, so you won’t find any irritants or potential allergens in our formulations.
I just received my product today, and it appears to have melted and/or separated? What should I do?
When the weather is warm, some Nourish products may show signs of separation or melting, particularly since the USDA and NSF only allow for all natural/non-GMO emulsifiers (additives that help two liquids mix together). Please note that this does not affect the product's efficacy or performance. Simply shake its contents and let it sit at room temperature or place it into the refrigerator until it returns to its original consistency.
Why do my products sometimes vary in color or scent?
When using USDA organic ingredients, there can sometimes be a variance and non-uniformity of the color of the product. Although there are very strict growing guidelines with organic farming, color as well as scent variations may be the direct result of weather conditions, in addition to the time of the season when ingredients are harvested. Although the color and or/aroma in some products may vary, please be assured that the performance of the product is not altered in any way. In addition, we never use any artificial colorants to alter the natural color, nor synthetic fragrances to alter the natural characteristics of our products.
I'm pregnant and/or breastfeeding. Can I use your products?
All of our products are 100% safe for those who are pregnant and breastfeeding. We always recommend, however, to consult with your healthcare provider to get the most comprehensive safety information about any skincare product(s) you wish to use.
Do you use sustainable packaging?
Nourish uses only eco-friendly materials for packaging and shipping, including fully recyclable plastic and cardboard. Our plastic components are presently in the #1, #2, #4 and #5 categories and are accepted at recycling centers. Our paper packaging is F.S.C. Certified. The Forest Stewardship Council (FSC) is a nonprofit organization that has instituted policies which benefit and protect the environment. Each part of our products can be easily separated so that they can be recycled properly.
Our goal is to utilize 100% post-consumer recycled paper and eliminate plastics, incorporating 100% sustainability into our product, packaging, and agriculture practices by no later than 2024.
Is the plastic you use for packaging BPA-Free?
We do not use bisphenol A in our bottles; our bottles are HDPE – High-Density Polyethylene. PVC and PS bottle have been linked to having the potential for leaching bisphenol A into the product they hold. We do not use either of those components. We are a green company and do extensive research on our raw materials and components so that we only use the very best and safest materials for your body.
Do you work with any charitable organizations?
We believe in building a better future and are a proud member of 1% For The Planet. The foundation of the 1% for the Planet network is this member-nonprofit partnership, in which we engage directly with non-profit partners, providing financial donations, volunteer time, other in-kind donations and more, offering long-term support for these organizations to deliver greater impact. 1% of Nourish profits go directly to key environmental initiatives to help fight the impact of climate change, with specific focus on our fragile oceans. Our partners include The Ocean Conservancy, Marine Conservation Institute, and Surfrider Foundation. We also support Big Brothers/Big Sisters, and regularly donate our surplus materials and products to World Vision and women's shelters and safe houses.
Do you offer an Affiliate Program?
We are currently creating an affiliate program for the future. To be considered, please email your information to firstname.lastname@example.org.